To the Children’s Hope Alliance Community,

What a week! It’s been fast-paced from beginning to end with the shifting COVID-19 environment, providing support to our kids and families and keeping them “in the loop” about resources they can use.

You can expect to continue receiving regular updates from me, as well as some helpful resources for you and your families.

At this time, we have two staff members at the Grandfather Home campus who have exhibited symptoms consistent with COVID-19 and another at the Barium Springs campus. They have all been tested and are considered by the CDC to be a “Person Under Investigation (PUI)” as we await test results. We should have these results soon.

After consulting with public health, we have quarantined two homes at the Grandfather Home campus. Additionally, we are supporting the actions of other staff members who have self-quarantined because they are feeling ill or have been in situations where they may have been exposed to someone at risk of infection.

Fortunately, none of the children in any of the programs at our Grandfather Home or Barium Springs campus are showing any symptoms of the virus.

Due to the contagious nature of COVID-19, and in an effort to keep children and staff safe and healthy, CHA has made the difficult decision to close the Level 3 program at Douglass Cottage and the Level 2 program at Hickory Cottage.

We are working diligently with the appropriate Managed Care Organizations to secure other placements for all five of the young men in the Douglass Cottage and all six of the young men in the Hickory Cottage. It is anticipated those programs will close by end of business today, Friday, March 20.

This is a very difficult time, and each of us here at Children’s Hope Alliance is continuing a commitment to our mission to provide Hope, Health, and Healing as we continue to navigate unexpected challenges.


Update to information above:

We have learned that it was determined that the staff member from our Banner Elk campus who was sent for COVID-19 testing did not need testing. Following medical advice, this individual was sent home to self-quarantine for 3 days.

As a result, the quarantine of a second cottage (Campbell Cottage) is not necessary.

West Wing Cottage at our Banner Elk campus remains quarantined pending results from the second staff member who was sent for testing.